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How do I place an order?
Placing an order is simple. Add the item you would like to purchase by clicking 'add to cart', select quantity, enter your billing and payment information and submit. You will receive purchase confirmation by email.
What payment methods do you accept?
We accept paypal payments and also master, visa, discover credit cards through paypal.
Do I have to pay sales tax?
You pay sales tax ony if you live in the state of North Carolina.
How can I return my item?
Please read complete return policy here.
What are your methods of shipment and when will I receive my order?
We ship via UPS ground. Usually, your order would be shipped within 3-7 business days.
How much is your shipping charges?
We charge a flat shipping rate of $5.00 per item, irrespective of the size or weight of the item.
Where do I enter the coupon code?
From time to time, we run special sales, where we provide a coupon. The coupon code has to be entered in the space provided for it while checking out.
Is my credit card information secure?
Absolutely. Our site uses 100% secure technology for payments, with industry standard SSL encryption provided by verisign.com.
Do you ship outside the USA?
At present, we ship only within the 48 states. WE do not ship to PO boxes .
What if I ordered something which is out of stock?
In the event that you ordered an item which is out-of stock, you will receive a mail from us stating so. Your payment will also be instantly refunded to you.
What is your privacy policy?
We take your privacy very seriously. All information you share with us will be used only for the purposes of your transaction. We will never sell, give, or rent our customers name, e-mail address, credit card numbers, mailing address, purchasing history or any other personally identifiable fact to a third party. For more information, see privacy policy.
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